AI-powered phishing and Adversary-in-the-Middle (AiTM) attacks have turned SMS and voice-call
MFA into some of the weakest links in modern security. Organizations relying on these legacy,
phone-based methods remain highly vulnerable to threats ranging from SIM swapping and MFA
fatigue to real-time session hijacking. To harden your environment and enforce phishing-resistant
security, it is critical to phase out these phone-based options.
Note: Before removing phone-based MFA methods, ensure users have stronger authentication methods already registered to avoid leaving accounts without MFA protection.
- Navigate to the All users page in Microsoft Entra admin center.
- Select the desired user account and click Authentication methods.
- Under Usable authentication methods, locate the phone-based authentication method and
click the ellipsis (…).
- Click Delete and select Yes in the confirmation prompt to remove the phone-based
authentication method.
Tip: You can use the same method above to remove any authentication method registered for a
user.
Manually removing phone-based authentication methods for each user using the Remove-MgUserAuthenticationPhoneMethod cmdlet can be time-consuming, especially in large organizations. To simplify the process, you can automate the cleanup using the
PowerShell script below. This helps remove outdated mobile phone-based authentication methods
across the tenant quickly and consistently.
Download script: ResetPhoneAuthentication.ps1
- Create a CSV file with the UPNs of users whose phone-based MFA you want to remove, as shown in the sample format below.
- Download and run the following PowerShell script as below to delete the phone authentication method for all users in the CSV input file.
.\ResetPhoneAuthentication.ps1 -CSVFilePath "<Path of CSV File>“
Tip : Instead of supplying users through a CSV file, you can use parameters such as -AllUsers, -AdminsOnly, -GuestUsersOnly, -DisabledUsersOnly, or -LicensedUsersOnly to target specific groups of users for phone-based authentication method removal.
Simplify phone authentication method cleanup with AdminDroid's Microsoft 365 management tool
Leverage AdminDroid's powerful management actions to remove phone-based authentication methods and other weak methods for individual or multiple users in just a few clicks from a centralized console.