How to manage shared mailbox permissions in Office 365?
+
Managing shared mailbox delegation in Microsoft 365 includes assigning various access permission levels to specific users for certain shared mailboxes.
Efficiently managing mailbox delegation in Office 365 is essential for organized teamwork and secure email communication. It ensures proper access for the right people, reduces risks of data breaches, unauthorized access, and maintains a secure and organized email communication system.
Utilize these cmdlets to grant access to shared mailbox permissions for desired users, ensuring effective shared mailbox management.
- To add ‘Full Access’ permission:
Add-MailboxPermission <Shared Mailbox> -User <Identity> -AccessRights FullAccess -InheritanceType All
- To delegate ‘Send As’ permission:
Add-RecipientPermission <Shared Mailbox> -AccessRights SendAs -Trustee <Identity> -Confirm:$false
- To add ‘Send-On-Behalf of’ permission:
Set-Mailbox <Shared Mailbox> -GrantSendOnBehalfTo <Identity>
- Login to the Exchange Online admin center.
- Navigate to ‘Mailboxes’ section under Recipients in the left navigation pane.
- Select the desired mailbox and click ‘Mailbox delegation’.
- Choose the level of access you want to grant to the delegates, such as "Full Access", "Send As", or "Send on Behalf" and click ‘Edit’.
- To add delegates to a shared mailbox, click the "Add members", then search and select the users you want to delegate access to.
- After configuring the permissions, click 'Save' and confirm your changes.
- Finally, inform the delegates about their new permissions and responsibilities.
You can follow the same steps to revoke the shared mailbox permissions from users. After selecting the users, you will find the option 'Remove permissions’. Click on it to remove delegate permissions from the selected users.