How to set up email forwarding for a mailbox in Exchange Online?
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While email forwarding can improve communication and efficiency, it can also be used to exfiltrate sensitive data. Therefore, it is important to carefully consider the risks and benefits of email forwarding before setting it up in your organization.
Both Exchange Online admins and Exchange Online mailbox owners can configure email forwarding in Microsoft 365.
- Navigate to Users»Active user and select the user whose email you want to forward.
- Under the Mail section, select Manage email forwarding. To allow external forwarding for one user, enter the external mail address in the text box.
Set-Mailbox âIdentity <UserPrincipalName> -ForwardingAddress <UserPrincipalName> -ForwardingSMTPAddress <EmailAddress>
#If you specify both ForwardingAddress and ForwardingSMTPAddress, then ForwardingSMTPAddress will be ignored.
- ForwardingAddress is used for internal forwarding.
- ForwardingSMTPAddress is used for both internal and external forwarding. Generally, âForwardingSMTPAddressâ is used for external domain email addresses.
- Navigate to the Settings page, then select Mail, and proceed to Rules.
- Create a new rule with a specific âconditionâ, such as if received from a certain mail address, and set the âactionâ - forward or redirect emails to a designated email address.
- Login to the Administrator PowerShell.
- Run the below cmdlet to set a forwarding inbox rule.
New-InboxRule â<Forwarding Rule>â -MyNameInToBox $true âForwardTo <UserPrincipalName>
#When my name is in the âTo boxâ, then the mail will be forwarded to <UserPrincipalName>. #Set a forwarding rule name as per your requirement replacing <Forwarding Rule>
Exchange Online shared mailboxes and their contents are accessible to multiple users. Thus, tracking who forwards emails from shared mailboxes, as well as where those emails are sent, is crucial.
AdminDroid Exchange Online reporting tool helps to monitor the Microsoft 365 email forwarding rules applied for shared mailboxes. It allows admins to gain deeper insights into the forwarding configurations associated with shared mailboxes.
To check shared mailbox forwarding rules,
- Navigate to âForwarding set in Shared Mailboxesâ report resided under Reports»Exchange»Shared Mailbox Info.
- This report consists of forwarding enabled shared mailboxes, forwarding email addresses, rule name, rule configurations and so on.
- You can schedule this report by using the quick schedule option at the top of the report.
- By setting up the schedule frequency, admins can be updated on every email forwarding rule set to a shared mailbox.