How to convert a user’s mailbox to a shared mailbox?
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Converting a user mailbox to a shared mailbox in Microsoft 365 facilitates collaboration, access sharing, cost optimization, resource management, and data retention for departed employees.
- Navigate to Recipients»Mailboxes in the Exchange admin center.
- Select the user mailbox you want to convert. Click on the user's mailbox name to open its details.
- In the Others tab, click 'Convert to shared mailbox'. A confirmation pop-up will appear. Click Convert to proceed.
- After conversion, click on the shared mailbox and adjust member permissions through the Delegation tab.
To convert a shared mailbox to a user mailbox, you can use the Convert to regular mailbox option residing in the Others tab.
- Connect to the Exchange Online module with your administrative account.
- Convert the user mailbox to a shared mailbox by running the below cmdlet.
Set-Mailbox -Identity <UserPrincipalName> -Type Shared
#Replace <UserPrincipalName> with the UPN of the User.
- To verify whether the shared mailbox conversion occured, run the below cmdlet and check whether the Recipient type details have changed or not.
Get-Mailbox -Identity <UserPrincipalName> | Select RecipientTypeDetails
#Replace <UserPrincipalName> with the UPN of the User.
Gain clarity on shared mailbox members to enhance security!
Discovering who has access to your shared mailboxes is crucial for maintaining security and managing permissions effectively.
- To monitor shared mailbox members, navigate to the Shared Mailbox Members report present under the Shared Mailbox Info section.
- This report shows all the Microsoft 365 users who have full access to the shared mailboxes.
With this level of insight, you can confidently manage your shared mailboxes and protect your organization's sensitive information.