What to do if a shared mailbox is full?
If your shared mailbox is reaching its storage limit, take the following actions to maintain a smooth mail flow and prevent bounce-backs of incoming emails with non-delivery reports.
- Find and delete outdated emails that are no longer required.
- Consider implementing a retention policy to automatically delete emails after a specified period.
- Clear unnecessary emails in the shared mailbox with large attachments.
- Assign a license to a shared mailbox to increase its storage quota.
- Consider archiving shared mailboxes to free up storage and manage them efficiently.
Archiving keeps the active mailbox cleaner and more efficient by moving older or less frequently accessed emails to a separate archive.
- By utilizing AdminDroid’s Archived Shared Mailboxes report, you can effortlessly find the archive quota and archive warning quota for shared mailboxes.
ProTip: Schedule this report on a monthly, weekly, or daily frequency to closely monitor the archive quota storage stats for Exchange Online shared mailboxes.